Support

How can we help?

Find the right route for your question. Licensed customers can sign in for their records and their distributor’s details.

Documentation
Guides to installing, calibrating, visual checks and the web portal.
Open the user guide
Software and calibration
Problems installing, calibrating or checking a display.
Troubleshooting Ask us
Portal and account
Signing in, two-factor authentication, users and your organisation.
Sign-in help Ask us
Licensing
Activating, releasing and moving licences between computers.
Licensing guide Ask us
Distributor assistance
If you buy through a distributor, contact them first; their details are in your portal.
Find a distributor Ask us
General enquiries
Anything else, including orders and sales.
Contact us

Prefer email? Write to support@vizical.com.

Frequently asked questions

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