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Ask ViziCAL AI

Use this page to ask the ViziCAL assistant questions about calibrating your displays, for example why a test didn't pass or what a setting does.

If the window says the assistant isn't available yet, it hasn't been switched on for the ViziCAL website. Try again later.

Before you start

  • The computer needs an internet connection and an active ViziCAL licence.
  • Ask ViziCAL AI must be switched on for this computer. If your organisation has switched it off, the Ask AI button isn't shown.

Ask a question

  1. Click Ask AI at the bottom of the main window. The Ask ViziCAL AI window opens.
  2. Type your question. To include information about a display, tick Attach system information (display, graphics card, results and settings) and choose the display under Display:.
  3. Click Send, or press Ctrl+Enter.
  4. The Check what will be sent window shows exactly what ViziCAL will send. Untick anything you don't want to send.
  5. Click Send to send it, or Cancel to send nothing.

The answer appears in the conversation.

Analyse a calibration

  1. Choose the display under Display:.
  2. Click Analyse my calibration.
  3. Check what will be sent, then click Send.

The assistant looks at the display's information, latest results and settings, and suggests what to do.

Your privacy

  • Nothing is sent until you check it and click Send.
  • Before anything is shown to you, ViziCAL removes names, user names, computer names, file paths, email addresses and serial numbers.
  • Your choices in the Check what will be sent window are remembered until ViziCAL closes.
  • Conversations aren't saved, on the computer or on the ViziCAL server.
  • Clear conversation forgets the conversation and starts a new one.

Note

The assistant can make mistakes. Check its suggestions against your display standard and your organisation's procedures.

Common problems

ViziCAL says Ask ViziCAL AI is switched off on this computer
Your organisation or IT team has switched it off. Ask them if you need it.